iPhone 11 PRO MAX face ID Repair TrueDepth Camera

Repair face ID iPhone 11 PRO MAX.

Face id iPhone 11 PRO MAX problems?

Your iPhone hone 11 PRO MAX A Problem Was Detected With the TrueDepth Camera. Face ID has been Disabled

Your iPhone hone 11 PRO MAX displays raise your iPhone a little higher.

Your iPhone hone 11 PRO MAX displays Lower your iPhone a little higher

Unable to configure face id

Cause of problems? 

Your iPhone 11 PRO MAX has fallen.

Your iPhone 11 PRO MAX has suffered a shock.

Your iPhone has taken in the moisture.

Cause trouble?

Your iPhone 11 PRO MAX has fallen down.

Your iPhone 11 PRO MAX has received a shock.

2 Solutions! Repair in store or by mail order.

Repair in SHOP.

Whether you are from Paris de l'Essonne or any department, repair your iPhone 11 PRO MAX face id screen directly in one of our stores. The Repair of your Face id is generally carried out in 24-48 hours. For certain types of repairs (microsoldering, motherboard problem, ignition problem, etc.) the deadlines vary depending on the availability of the part in stock.

The Conditions for repairing your iPhone 11 PRO MAX face id are as follows:

 Your iPhone 11 PRO MAX should be in working condition.

The iphone 11 PRO MAX chassis must not be twisted, pressed or bent.

When you take charge of your iPhone 11 PRO MAX, our technicians will carry out several tests (cameras, Wi-Fi, Bluetooth, microphones, face id, etc.) beforehand to ensure that they are working properly, because following fall, the shock wave spreads all over the phone and several problems may arise. In the event that a component (cameras, Wi-Fi, Bluetooth, microphones, face id ...) is defective, our technicians will let you know before carrying out the repair. If the phone's condition (black screen, unable to turn on the phone, stain on the screen, etc.) does not allow us to perform a test before the repair, these tests will be carried out after repair.

*All our parts are guaranteed original quality sound, reconditioned or AAA+. 

The warranty covers only the replaced part 

The majority of our repairs are carried out on site in less than 20min depending on the availability of parts.

Repair type

FACE ID iPhone 11 PRO MAX

Repair time

24-48H

Guarantee

6 months**

Smartphone

iPhone XS 11 PRO MAX

*Times may vary depending on the repair. 

**The warranty covers only the replaced part

Repair by correspondence:

Do you live far from our telephone repair shops? Do not panic, whether you are from Lille, Marseille, Lyon or any country (Belgium, Switzerland, Luxembourg, England ...), repair your iPhone 11 PRO MAX by mail by sending us your phone. The repair of your Face ID is generally carried out in 48 hours. For certain types of repairs (micro soldering, motherboard problem, ignition problem, etc.) the deadlines vary depending on the availability of the part in stock.

To send your phone, follow the steps below:

Download and fill in the PDF information sheet located in the attached documents at the top of the page.

Pay for your repair.

Send us your iPhone 11 PRO MAX with the completed PDF file.

Repair is done within 48h*.

Receive your equipment according to the delivery method chosen.

For more information, call us at 01.69.06.87.49 or 07.83.34.88.11.

Your parcel is to be sent :

DEADPHONES

7 RUE JEAN DANAUX

91260 JUVISY-SUR-ORGE

We advise you to send your package with optional insurance.

For more information contact us at 01.69.06.87.49 or contact@deadphones.fr.